Job Information
Basin Electric Power Cooperative Seasonal - Office Clerk (SRS) in BISMARCK, North Dakota
Job Description
Position Title: Seasonal - Office Clerk (SRS)
Department/Location: Member & External Relations/Bismarck, ND
Company: Basin Electric Power Cooperative
Position Purpose:
This temporary position assists the SRS Dispatcher with dispatching after-hours work crews, equipment or service vehicles in response to consumer requests concerning power outages, member service issues. Work schedule will be 4 p.m. to midnight - M-F, and 8-12 hour shifts on the weekends (total of 40 hours per week). The incumbent will also be scheduled to work every other weekend.
Essential Functions:
Answer telephone calls for BEPC and member systems primarily during non-business hours in an incoming call center environment.
Accurately, courteously, and quickly handle calls on designated lines, updating records accurately and timely and communicating clearly with line crews, office personnel, and member services staff.
Provide customer service support to all customers of Security & Response Services, both Cooperative and member systems wide.
Qualifications:
Must be at least 18 years of age.
Completion of a high school diploma or equivalent (GED or HSED).
The incumbent must be currently enrolled as a full-time student in a post-secondary degree.
The incumbent must be proficient with personal computers and Microsoft Word, Outlook, and Excel.
Able to demonstrate excellent written and verbal communication skills.
Resume required.
The above statements are intended to describe the general nature and level of work being performed in this job. This description is not intended to be an all-inclusive list of responsibilities, duties, and requirements for personnel in this position. The incumbent is responsible for performing all duties in a safe and efficient manner in compliance with safe work procedures and safety regulations. Prompt and regular attendance is a requirement of this position.
Typical Physical/Mental/Environmental Demands:
This position requires the ability to remain in a stationary position and to move about the office building, occasional reaching below and above shoulder level, constant use of keyboard/computer and other office productivity machinery, bending, kneeling, lifting/carrying up to 10 pounds, and pushing/pulling up to 20 pounds. It also requires finger dexterity and hand coordination. This position requires the ability to communicate and must be able to clearly exchange accurate information. It also requires the ability to develop plans, procedures and goals; present information to others; and work under stress to complete projects within deadlines.
Wage: $18 per hour
Applicants interested in this opening should go to https: //www.basinelectric.com to apply.
Employees must apply through Inside Basin, by clicking on a position and signing into the Infor Application.
Basin Electric is an Equal Employment Opportunity Employer regarding race, color, religion, sex, sexual orientation, gender identity, national origin, disability, and veterans status.
Position Seasonal - Office Clerk (SRS)
Category ADMINISTRATION
Employment Type EMPLOYEE
Location US:ND:BISMARCK
Req ID 1790